How to Choose a Mortgage Broker in Brisbane: 6 Key Questions to Ask

Brisbane’s property market is on fire. The price of homes, which used to be low before the pandemic, has increased to $1 million in nearby suburbs, making competition for loans even tougher. There are many lenders out there who promise and deliver low rates, but in this chaos, finding the right one has become very difficult. The only ones who can help you out is a trusted mortgage broker in Brisbane. And you’re not alone—according to the MFAA, over 70% of Australians now use brokers because they simplify the process, negotiate better deals, and often save borrowers thousands.

But here’s the catch: not all mortgage brokers are the same. If you want to find a genuine one you can rely on, you need to ask some critical questions. That’s why we wrote this blog.

In this blog, we’ll walk you through six essential questions to ask before choosing a mortgage broker in Brisbane. By the end, you’ll know exactly what to look for and how to find the right fit for your situation.

1. What experience do you have in the Brisbane property market?

Local knowledge matters. When you’re finding a mortgage broker in Australia, it’s crucial to trust someone who has experience in working with Brisbane’s property trends, and lending conditions.

Why this matters:

• The Brisbane market has unique lending trends
• CoreLogic reports prices rose nearly 15% in 2023
• Knowledgeable brokers help you adapt to changing conditions

And also confirm that your broker is MFAA or FBAA membership and ASIC licensed. It makes sure that our broker holds strict ethical practice during the process.

Read More: How to Refinance Your Home Loan: When and Why It Makes Sense

2. Which lenders do you work with?

A good mortgage broker in Brisbane won’t just stick with the big four banks. They’ll have access to a broad panel of lenders, including smaller banks and credit unions.

Benefits of more lender options:

• First-home buyers

Access to low-deposit loans

• Investors

Flexible repayment structures

• Families

Options with offset accounts or redraw facilities

When comparing mortgage brokers, ask for a clear explanation of the range of lenders they work with and how that benefits you.

 

 

3. How are you paid?

Transparency is crucial. Mortgage brokers are typically paid via commissions from lenders, but the structure can vary. Reputable brokers will be upfront about this from the start.

Questions to ask your broker:

• Do you charge clients directly?
• How much commission do you earn per loan?
• Will this influence the lender you recommend?

A genuine broker explains about their pay structure, the commission they are getting, and most importantly, why they are suggesting you a specific lender. The purpose is to avoid any broker who favours a particular lender, while there are many other options available in the market.

4. How will you pick a loan as per my needs?

No two buyers are the same. A young family buying their first home will have very different needs compared to a professional investor.

Mortgage brokers who take the time to understand your financial situation, future plans, and risk tolerance will deliver the most value. Look for someone who asks you just as many questions as you ask them.

Examples of tailored solutions:

• Want to pay off your loan faster? 

Choose flexible repayment features

• Concerned about rising rates? 

Consider fixed or split loan structures

• Need better cash flow? 

Look for loans with offset accounts

 

 

5. What support do you provide beyond approval?

Getting your loan approved is only the beginning. A quality mortgage broker should continue to support you throughout your homeownership journey.

Ongoing broker support could include:

• Annual loan reviews
• Refinancing options as rates change
• Updates on market movements
• Assistance with additional property purchases

Imagine securing a home loan three years ago at a higher rate. Without proactive support, you could miss out on thousands in savings by not refinancing. A proactive mortgage broker in Brisbane will ensure you’re always in the best position.

6. Why should I choose you over other mortgage brokers?

This is your chance to gauge the broker’s confidence and unique value. The best mortgage brokers won’t hesitate to explain what sets them apart—whether it’s decades of experience, a strong local reputation, or a client-first approach.

Things to look for in their answer:

• Testimonials or reviews from past clients
• Clear explanation of unique benefits they provide
• Evidence of long-term client relationships

As one Brisbane buyer shared in a Canstar review: 

“Our broker, Brisbane Home Loans, made the process simple and stress-free. We couldn’t have done it without them.”

Broker vs Bank

Feature	Bank	Mortgage Broker
Product Range	Only their own loans	20-40+ lenders, 1000s of products
Duty of Care	No legal best interest duty	Legally bound Best Interests Duty (since 2021)
Negotiation Power	Limited to internal offers	Can pit multiple lenders against each other
Support	Transaction-focused	Long-term partner, annual reviews
Time Saved	Do it all yourself	Broker manages paperwork & process

Conclusion

Finding the right broker is a challenging process. It’s not just about settling the paperwork, but about finding someone to whom you can rely, someone who can calm your panic, guide you through higher interest, and keep your needs first.

Therefore, trust Brisbane Home Loans, who assist you through the entire process with personalised advice. With more than 18 years of industry experience, thorough market analysis, meticulous planning, and a skilled team of professionals, we will pave the way for a successful mortgage deal for you. We are a team of experienced brokers who not only satisfy all your curiosity but to stand on your expectations, and a positive word of mouth is evidence of it.

Contact our home loan experts at (07) 3889 9250, and get the best home loan option with a free assessment.